Sales & pilots
Pricing for a faculty, a pilot on one module, or a question the pricing page did not settle.
Pricing for a faculty, a pilot on one module, or a question the pricing page did not settle.
Something is broken, or a course is not behaving as you expect. Include the course name and roughly when it happened.
Questionnaires, DPAs, and good-faith vulnerability disclosures — which we welcome and will not punish.
The more specific you are about your material and your cohort, the more useful the first reply will be.
Prefer your own mail client? Write directly to taras.kornichuk@handy.partners for anything commercial, or engineer@handy.partners for anything technical.
No sequence, no scoring, no sales development representative. Two people read this inbox and one of them replies.
Usually within one business day, and usually the founder. If it is technical it goes straight to engineering rather than through anyone else first.
Specific to what you asked. If the honest answer is that the product does not do the thing you need, you will be told that rather than sold around it.
The only sensible way to evaluate this is one real module with real students. We will set that up with you rather than send a deck.
| If you are asking about | Write to | Typical response |
|---|---|---|
| Pricing, pilots, faculty rollouts | taras.kornichuk@handy.partners | Same business day |
| A course behaving unexpectedly | engineer@handy.partners | Same business day |
| Security questionnaires and DPAs | engineer@handy.partners | Two business days |
| Vulnerability disclosure | engineer@handy.partners | Acknowledged within 24 hours |
| Data rights requests under GDPR | taras.kornichuk@handy.partners | Within 30 days, per the Privacy Policy |
| Invoices, VAT, purchase orders | taras.kornichuk@handy.partners | Two business days |
| Formal legal notices | taras.kornichuk@handy.partners | Per Terms §20 |
Students: please contact your own educator or institution first — they control the course and its data, and we act on their instructions.
Upload your material, pick a model, share the link. Most courses are answering questions the same afternoon.