These Terms of Service (the “Terms”) are an agreement between Handy Partners, the operator of handy.partners and app.handy.partners (“we”, “us”), and the person or organisation that creates an account or uses the Service (“you”, “Customer”). Our full corporate and registration details are available on request at taras.kornichuk@handy.partners.
By creating an account, uploading material, or using the Service in any way, you accept these Terms. If you are accepting on behalf of a university, academy, employer or other organisation, you confirm you are authorised to bind that organisation, and “you” means that organisation.
Handy Partners is a hosted AI course assistant available at app.handy.partners. You upload teaching material into a course; your students ask questions; the assistant answers using passages retrieved from that material and cites where each answer came from.
The defining constraint of the Service is that factual claims in an answer are drawn from your uploaded material rather than from a model's general training data. Where retrieval returns nothing relevant, the assistant is designed to say the course does not cover the question rather than to answer from another source.
We describe this as a design constraint enforced in our software and covered by our tests. It is not, and we do not present it as, a guarantee of factual accuracy — see section 14.
You keep ownership. Lectures, notes, problem sets, transcripts and any other material you upload (“Your Content”) remain yours. Nothing in these Terms transfers ownership to us.
The licence you give us is narrow and functional. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, chunk, embed, index, transmit and display Your Content solely in order to operate the Service for you and your students. This licence exists so that the software can function; it ends when you delete the content or close your account.
We do not train models on Your Content. We do not use Your Content to train, fine-tune or evaluate machine learning models, ours or anyone else's, and we do not permit our model providers to do so on our behalf.
You confirm you have the rights. You represent that you own Your Content or otherwise hold the rights and permissions needed to upload it and have it processed as described. This matters especially where your material includes third-party textbook extracts, licensed images or another institution's teaching materials.
Deletion. Deleting a document removes it and its derived chunks and embeddings. Closing a course or account removes the associated material. Routine encrypted backups may retain copies for up to 30 days before rolling off.
When a question is asked, the Service searches your indexed material, may rephrase the query and search again, and then passes the retrieved passages to the model you selected for that course. The model generates an answer from those passages.
You should understand and communicate to your students that:
You must not, and must not permit anyone to:
Students who use an assistant you have created are your end users. You decide who has access. As between you and us, you are responsible for:
Where the Service processes student personal data, we act as your processor and you act as controller. The Privacy Policy sets out what that means in practice.
You choose which model answers for each course. Models from Anthropic, OpenAI and Google are made available to you through OpenRouter. When an answer is generated, the retrieved passages and the conversation are transmitted to the provider you selected for the time it takes to produce that answer.
We select providers whose terms prohibit training on data passed through the API. We do not control those providers and cannot accept liability for their acts or omissions. If a provider changes its terms in a way that conflicts with this section, we will remove it from the model list.
We aim for high availability but do not offer a contractual uptime commitment on the Starter or Course plans. Planned maintenance is announced in advance where practical and scheduled to avoid peak teaching hours where we can.
Support is by email at engineer@handy.partners. We aim to respond within one business day. Institution-plan customers may agree a written service level with us; where they do, that document takes precedence over this section.
We own the Service — its software, design, documentation and brand. These Terms grant you a limited, revocable, non-transferable right to use it while your subscription is active, and nothing more.
Answers generated for you are yours to use, subject to the rights in the underlying material. Feedback you send us may be used to improve the Service without obligation to you, but we will not identify you as its source without asking.
Each party may receive non-public information from the other. Both parties agree to protect it with at least reasonable care, to use it only for the purposes of this agreement, and not to disclose it except to staff and contractors bound by equivalent obligations, or where compelled by law — in which case, where lawful, the disclosing party will be given notice.
Your Content is your confidential information.
We warrant that we will provide the Service with reasonable skill and care, and in accordance with the descriptions on this website.
We do not warrant that answers will be accurate, complete or fit for any particular purpose. The Service is a retrieval-grounded assistant over material you supply. It can be wrong, and it will faithfully reproduce errors present in your own material. To the maximum extent permitted by law, all other warranties, express or implied, are excluded.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
Subject to section 14, and to the maximum extent permitted by law:
You will indemnify us against third-party claims arising from Your Content infringing that third party's rights, or from your use of the Service in breach of section 6. We will notify you promptly of any such claim, let you control the defence, and cooperate reasonably at your expense.
We may update these Terms. For changes that materially affect your rights we will give at least 30 days' notice by email and in the app, and the change takes effect at your next renewal. Continuing to use the Service after that constitutes acceptance. If you do not accept a material change, you may terminate before it takes effect and receive a pro-rata refund of prepaid fees.
Every version is dated and archived; ask us for a previous version at any time.
These Terms are governed by the law of the laws of Ukraine, and the courts of Chernivtsi, Ukraine have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.
Before starting proceedings, both parties agree to attempt resolution in good faith for 30 days from written notice of the dispute. Consumers keep the right to bring proceedings in their country of residence, and to use any applicable alternative dispute resolution scheme.
General and legal notices: taras.kornichuk@handy.partners. Support: engineer@handy.partners. Security disclosures: engineer@handy.partners — we welcome good-faith reports and will not pursue researchers who follow a responsible disclosure process.
Formal notices may be given by email to the relevant address above and are deemed received on the next business day. If you require a postal address for service of a formal notice, request it at taras.kornichuk@handy.partners and we will provide it. For anything else, the contact form is the fastest route.
Upload your material, pick a model, share the link. Most courses are answering questions the same afternoon.